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Privacy Policy

The processing of personal data by Sillerías Alacuás, S.A. (hereinafter Capdell) is governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of these data and the applicable regulations at all times.

Capdell is registered in the Mercantile Registry of Valencia, with N.I.F. number A 46226544 and address at calle Flora Tristán 24, 46970 Alacuás, Valencia, Spain. You can also contact Capdell at the email address

The website located at the address, including any of its subdomains or sections as well as any of the linked mobile applications are operated by Capdell.

This privacy policy explains how Capdell collects, uses and discloses your information.

Where appropriate, you consent to the use of your information as described in this privacy policy each time you use our products or services, so we recommend that you read this document in its entirety and contact us if you have any doubt.

Collection and use of personal information

Personal information is information that can be used to directly or indirectly identify you. Personal information also includes anonymous information that is linked to other information with which you can be directly or indirectly identified. Information that is anonymized or irreversibly aggregated in such a way that it is no longer possible for us to identify you is not considered personal information, both by using that information in combination with other information and by other means.

Below is a description of the types of personal information we may collect and how we may use it:

What types of personal information do we collect?

Depending on the products and services you use, we collect different types of personal information from or about you.

Information you provide us: we collect the personal information you provide, such as your real name, your username or your email address, when you use our products and services, when you create an account, contact us, participate In an online survey, in community discussions or in chat rooms, apply for jobs and interact with us both at face-to-face events and in any other way.

Payment Information: If you make a purchase, we collect personal information in connection with the purchase. This information includes payment information, such as your credit or debit card number and other information, other authentication and account information, and billing, shipping, and contact information.

Information about the use of our services and products: when you visit our website, we may collect information about the type of device you use, the unique identifier of your device, the IP address of your device, the operating system, the type of browser of internet you use, usage information, diagnostic, browsing, session summary, file attributes (including attributes of photos, videos, music and documents) and location information extracted from or about computers, phones or other devices that you have used to install or access our products or services. Some of this information can be collected automatically. Where possible, our services may use GPS, your IP address, and other technologies to determine the approximate location of a device to enable us to improve our products and services.

Third Party Information: We may collect information from third parties such as business partners and marketing agencies. This information may include, but is not limited to: contact information that you have provided to marketing partners when we conduct joint marketing or co-branding activities; information about your IP address or your location obtained from service providers to offer certain products and services relevant to your location; and data from your social networks that you have used to authenticate the use of your products on our platform, or that you allow to use to access our products or services.

How do we use your personal information?

Generally speaking, we use personal information to offer, improve and develop our products and services, to communicate with you, provide you with targeted advertisements and services, and to protect ourselves and our users.

Capdell collects, processes and determines how to process your personal information as the data controller for the following purposes:

Offer, improve and develop our products and services: We use personal information to offer, improve and develop our products, services and advertising. This includes the use of personal information for purposes such as data analysis, research, and audits. The processing of your information responds to our legitimate interest to offer you products and services and to guarantee business continuity. If you participate in a sweepstakes, contest, or other promotion, we may use the personal information you provide to administer those programs. Some of these activities have additional rules, which may contain more details about how we use personal information, so we recommend that you read the rules before participating.

Contact you: we may use personal information, provided we have your express prior consent, to send you marketing communications in relation to Capdell products and services; contact you regarding your account, transactions or job applications, and to inform you about our policies and conditions. In addition, and always with your express prior consent, we may share your personal information with third-party partners who may send you communications regarding their marketing products and services. If you do not wish to receive communications regarding marketing actions by email, please contact us to unsubscribe. We may use your information to process and respond to your requests when you contact us.

Offer and Measurement of Targeted Ads and Services: When we have your express prior consent, we may use personal information to personalize your experience with our products and services, on third-party websites and applications, and to determine the effectiveness of our promotional campaigns.

Please note that for any use of the data that requires your express prior consent, as we have just described, you can revoke such authorization by contacting us.

Promoting security: We use personal information to help verify user accounts and activity, as well as to promote security, such as monitoring fraudulent activities and investigating suspicious or potentially illegal activities, as well as violations of our terms or policies. Said treatment is based on our legitimate interest to guarantee the security of our products and services.

As the global company that it is, Capdell has a number of corporate subsidiaries in different jurisdictions. Each of these affiliates collects, processes and determines how to process your personal information as a data controller to help deliver the products and services you have requested.

Cookies and similar technologies

We use cookies and similar technologies to offer, protect and improve our products and services by, for example, personalizing content, offering and measuring ad performance, understanding user behavior and providing a safer experience.

You can delete or reject cookies through your browser or device settings, but in some cases this may affect your ability to use our products and services.

Read our Cookie Statement to learn more about how we use cookies and what your options are in this regard.

Disclosure of personal information

We make certain personal information available to certain strategic vendors who work with us to offer our products and services or help us promote them to customers. We will share personal information with these companies solely to offer or improve our products, services and advertising; We will not share it with third parties for them to carry out their own marketing actions without your express prior consent.

Service providers

We share personal information with companies that offer services on our behalf, such as email services, marketing, sponsoring sweepstakes, contests and other promotions, audits, payment processing, responding to customer requests, data analysis, customer service, customer satisfaction and research surveys and other complementary services to the sale of our products and services. These companies are required to protect your information and may be located where we operate.

Corporate affiliates and corporate business transactions

We may share personal information with all Capdell affiliates. In the event of a merger, reorganization, acquisition, association, segregation, transfer, sale or disposal of all or part of our business, including bankruptcy-related operations or similar procedures, we may transfer all or part of the personal information to the relevant third party.

Legal compliance and security

It is possible that, by law or as a result of legal process, litigation or at the request of public or governmental authorities, within or outside your country of residence, we have to disclose personal information. We may also disclose personal information if we determine that, for reasons of national security, in compliance with the law, or for other matters of public relevance, it is necessary or appropriate to do so.

We may also disclose personal information if, in good faith, we conclude that it is reasonably necessary to do so to protect our rights and seek available solutions, enforce our terms and conditions, investigate fraud, or protect our operations or our users.

Your rights

We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date. Depending on where you live, you may have the rights described below.

You have the right to access, correct or delete the personal information that we collect. Likewise, you have the right, at any time, to oppose or limit the processing of your personal information from that moment on. You have the right to receive your personal information in a structured and standard format. You can file a complaint with the competent data protection body in relation to the processing of your personal information.

To protect the privacy and security of your personal information, we may request information from you to confirm your identity and your right to access such information, as well as to allow us to search for and provide you with the personal information we hold. In some countries or states, current laws or regulatory requirements allow or require that we refuse to provide or delete, in whole or in part, the personal information that we maintain. In some countries or states, current laws or regulatory requirements allow you to request information regarding the disclosure of your personal information to third parties for direct marketing purposes by the latter. To make such a request, please contact us.

You can contact us to exercise your rights. We will respond to your request within a reasonable time and, in any case, less than 30 days.

Closing of accounts

Please contact us to close your account regarding the following uses of your personal information:

Offer, improve and develop our products and services.
Get in touch with you.
Share your personal information with marketing providers to carry out communications.
Offer and measure targeted ads and services.
Promote safety.
Offer products and services.

If you close your account, we will have no obligation to save your information, and we may delete it partially or completely without incurring any legal liability. However, we may retain information related to you if we believe that it may be necessary to prevent fraud or malicious use in the future, if required by law or for legitimate purposes, such as to analyze non-personal information, recover accounts, perform audits of our records or to enforce our rights and obligations under our agreements.

Third Party Websites and Services

Our products and services, including our websites, may contain links to or the ability for you to access third-party services, products and websites. We are not responsible for the privacy practices of such third parties or for the information or content contained in their products and services. This privacy policy applies only to information that we collect ourselves. We recommend that you read the privacy policies of these third parties before you start using their websites, products or services.

Information security, preservation and integrity

It is important that you take precautions to protect against unauthorized access to your computers and other devices. If you are under the impression that the security of your account or your personal information has been compromised, please contact us immediately. Please note that despite our best efforts, no security system is impenetrable. In the event of a security breach, we will promptly inform both you and the competent authorities if required by law.

We retain your personal information for as long as is necessary to fulfill the purposes described in this privacy policy, unless a longer retention period is required or authorized by law.

Children’s privacy

We do not knowingly collect, use or disclose information from children under the age of 16. If we learn that we have collected personal information from children under the age of 16 (or the equivalent minimum age in the applicable jurisdiction), we will take steps to delete the information as soon as possible. Please contact us immediately if you become aware that a person under the age of 16 has provided us with personal information.

If you are under the age of 18 and are a registered user of our products or services, in some countries or states the laws or regulatory requirements in force allow you to request and have the content or information that you have publicly disclosed removed. To carry out this request, please contact us with specific information about the place where the information or content has been published, proving that it was you who made the publication. We will then endeavor, in good faith and reasonable, to make the publication no longer visible to everyone, or to make it anonymous so that you cannot be identified, to the extent required by law. applicable. Please note that your request does not guarantee that the content or information you posted will be completely and exhaustively removed, and that circumstances may arise where it is not possible, for legal reasons, to comply with your request.

Worldwide information transfers, storage and processing

When we share your personal information with our partners, Capdell affiliated companies and service providers, your personal data may be transferred or made accessible from countries outside the European Economic Area. In such circumstances, we will rely on model contractual clauses approved by the European Commission, or we will rely on alternative legal bases such as the US Privacy Shield, where applicable, or on binding corporate standards in those cases where that our partners or service providers have adopted such internal policies approved by the European bodies in charge of data protection.

Changes to this privacy policy

We may periodically change this privacy policy to keep up with new technologies, industry practices, and regulatory requirements, among other reasons. We expect most of these changes to be minor. Non-material changes will take effect immediately after posting the updated privacy policy. However, there may be times when changes to the privacy policy are more important. In this case, we will inform you of such changes by means of a prominent notice before applying them, or by sending you a notification directly.

Continued use of our products and services after the effective date of the privacy policy implies that you accept the revised version. If you do not agree to the revised privacy policy, please refrain from using our products or services and contact us to close any accounts you have created.


If you have any questions about this privacy policy or its application, you can contact our data protection officer by email at You can also write to us at the following address:

Flora Tristan 24
46970 Alacuás Spain